Refund policy
At The Shift Doctor, we want you to feel completely confident trying Night Shift Formula. That's why we offer a 30-Day Risk-Free Guarantee and a flexible cancellation policy built around your satisfaction.
30-Day Risk-Free Guarantee
We stand behind every bottle. If you're not satisfied with your first order, request a refund within 30 days of delivery — no questions asked.
Please note:
- The Money-Back Guarantee applies to your first order only.
- Limited to 1 bottle per customer
In some cases we may ask you to return the product, but we make the process as straightforward as possible.
Order Cancellation
Orders can be cancelled before fulfillment begins — contact us as soon as possible and our team will let you know if you're within the window. Once your order is being prepared for shipment, it can no longer be cancelled, but you'll still be covered under our 30-Day Guarantee.
Subscription Cancellation
We keep subscriptions flexible. You can cancel anytime after 14 days from your first delivery — giving you enough time to properly experience the product before deciding. After that, cancel whenever you like with no minimums or commitments.
To cancel, email us at hello@theshiftdoctor.com and we'll take care of it or login through the 'Manage Subscriptions' tab.
Refunds
Approved refunds are returned to your original payment method within 10 business days. Processing times may vary depending on your bank or card provider.